Shipping Information
Purnom Shipping Information
At Purnom, we are proud to offer FREE shipping on all orders!
Order Processing Times
Orders are processed within 1-3 business days before being shipped. During peak seasons or holidays, processing may take up to 7 business days.
Estimated Shipping Times
Delivery times vary by location. Once dispatched, your package should arrive within the estimated timeframe based on your country.
Order Changes & Address Accuracy
Customers are responsible for providing the correct shipping details at checkout. If you notice an error, please email support@purnom.com within 24 hours to request changes.
Delayed Delivery
External factors such as weather, customs, or courier delays may affect delivery times. While we work with couriers to ensure timely delivery, Purnom is not responsible for delays beyond our control.
Lost or Stolen Packages
If your package is lost or stolen, please contact support@purnom.com for assistance. We recommend reaching out to the courier directly to file a claim. Purnom is not responsible for lost or stolen packages, but we will do our best to help resolve the issue.
Shipping Policy Updates
Purnom reserves the right to update this policy at any time. By placing an order, you agree to our Shipping Policy. If you have any questions, contact support@purnom.com.